If you cannot add connectors to a card, it may be because you have reached the limit or you have to manage the connectors from the Equipment Connector (common template).
Causes and solutions
| Cause | Symptom | Solution |
|---|---|---|
| Team Manager not activated | You do not see the connector option | Activa Team Manager |
| Connector limit | The add button does not appear | Eliminates unnecessary connectors |
| Assigned staff | Connectors come from the Template | Edit Template in Equipment Connectors |
| Browser error | The stock does not respond | Refresh the page, try another browser |
Diagnostic steps
- Verify that Team Manager is activated
- Checks if the card has Template assigned
- If you have Template, you manage the connectors from Equipment Connectors
- Refresh the page and try again
If after the tests the error persists, please contact us: support@lead2team.com
⚠️ **Important:** If the card has a Template, the Template connectors are managed from the Template, not from the individual card.
