Frequently Asked Questions

Introduction to Lead2Team

Lead2Team is a digital business card management platform through which you can create a digital profile for yourself or for your entire company and manage it centrally from the administrator portal.



Yes! our plan Basic is free forever and allows you to create up to 2 digital profiles. You can register from here.

In case you need more than 2 profiles or want to have access to advanced functionalities you will have to activate a monthly or annual subscription. You can consult here our plans Business, Pro and Premium.



You can register for free by clicking on the following link link.



No. Lead2Team does not require an app, you just have to access the administrator portal with your user account and password.



You can add your contact information basic information such as Name, Description, Company Email and a profile picture.

You can also add contact channels such as Phone, WhatsApp, Telegram.

Connect your Calendly calendar, add videos, catalogs or any web link that is of interest to your recipients.



Yes, whenever you want, wherever you are. Just log in to your account and change your profile data. They will be automatically updated in your digital card.



From app.lead2team/com click on "Forgot password"and you will receive an email to set a new password.





Write to us whenever you need to support@lead2team.com. Our support team will be happy to answer all your questions.



Lead2Team for companies and teams

We offer you an all-in-one business solution to elevate your brand image.

You can visit centrally manage digital business cards for the entire company. Just activate an account and from the administrator portal start creating team member contact profiles.

Empower your team with a powerful business card that generates direct leads to the CRM of the company.

If you have a team of more than 20 people, request a demo.



The Business plan is designed for professionals who want to enhance their networking and exchange contacts easily. It allows the addition of 4 connectors on the card and access to analytics.

 

The Pro plan is designed for teams and includes 10 connectors per card, access to analytics and the tools to create email signatures with qr and QR code generator.

The premium plan  includes 20 connectors per card, contact widget for the web and integration with the sales CRM.

 

Visit the pricing page to see a comparison of all our plans.



If you have a team of more than 20 people or want a tailor-made plan you can request a demo and we will contact you. 

 



Yes, from our store shop.lead2team.com you can purchase as many cards as you need.



Yes, from our store shop.lead2team.com choose the product "Personalized NFC card"and upload your design. In case you need advanced customization, please contact support@lead2team.com 



Yes, Lead2Team cards come with the Lead2Team technology. NFC for newer phones and QR codes for non-NFC phones. Even if the other person does not have your phone, you can share the card via text message, email, whatsapp and more.



Business Card for Apple or Google Wallet

Yes! You can add any Lead2Team digital business card to your Apple or Google Wallet. Sign up for free on the platform and follow the instructions.



As many as you have.

It doesn't matter if you have one digital card or several. You can download them all to your Wallet and have them at hand to share your contact in a very fast and practical way.

 



Of course!

Apple and Google Wallet functionality is available to all users, on all our plans. Simply create your team's digital profiles and send them their Wallet card.

If you need more information on the operation of Lead2Team for teams, get in touch."



Lead2Team NFC cards

It is a physical PVC card with a QR code and NFC technology. Inside it contains a chip on which you can record the URL of your digital card.



It is not necessary to activate a subscription to be able to use the NFC card. Lead2Team Business, Pro and Premium payment plans include advanced functionalities but are completely optional. 

You only need to create a free profile to obtain the URL of your digital card.

You can register for free here



Just touch the NFC card to a mobile device. The other person will then be able to access your digital profile and interact with the content/links on your card or exchange contact with you. 



iOS: brings the card close to the top back of the phone.

Android: brings the card close to the center back of the phone.



All iPhones have NFC technology. 

For Android, you can check the list of compatible devices in the following link

Remember that your card also has a QR Code that the other person can scan in case NFC does not work.



NFC does not usually give connectivity problems, but it may not work in the following cases:

  • Your cell phone does not have NFC technology
  • You have deactivated the NFC function of your cell phone.
  • You have your cell phone in "battery saving" mode.
  • Your cell phone is locked (on some devices it is necessary to unlock the home screen first and then bring the NFC card near)
  • You have your camera or flashlight turned on

Remember that your card also has a QR code that the other person can scan in case the NFC does not work..



 

From your digital profile you can activate the fNetworking functionality that will display the "Save contact" button on your digital card. This way, you can exchange contact data with another person and save the new contact in the phone's address book.

Please note that Networking functionality is only available in our plans. Business, Pro and Premium. It is not included in the Basic plan, which is free.



The NFC card has no expiration date. It will work as long as you have an active digital profile in Lead2Team and it is linked to the NFC card.



Yes, from the Lead2Team dashboard you can see the interactions that have been generated from the NFC card; such as the number of touches, clicks and profile leads.



NFC Card Purchase Process

As many as you need. Access to our store and choose the card that best suits your needs.

 

 



You can pay by VISA and Mastercard. You will immediately receive an invoice with the details of your purchase to your email.



 

Of course! From the store you can select the customizable NFC card product and start with the design.

Here you can consult the instructions for the design of your card.

 



From your cell phone

 

  1. Hold the card close to your cell phone or scan the QR code on the card.
  2. A link will open in the browser. Follow the steps that appear on the screen.

From the computer (recommended if you are going to activate several cards)

  1. Log in to your Lead2Team account and access the NFC section.
  2. Activate the card: Enter the code below the QR code on the card.
  3. Link the card to a profile.

 



Yes, we recommend that you activate the cards by accessing the administrator portal from your computer.

In the NFC section you will have to enter the code on each card one by one and link it to each profile.



Yes, from the NFC section you have the list of NFC cards activated and linked to a profile. Just edit the card you want to reassign, choose another person's profile and save the changes.



Shipping and Returns Policy

Days may vary depending on your country of origin. Approximate shipping days for Spain, Portugal and Andorra are 3 to 5 days, for Europe 5 to 10 days, and the rest of the world 10 to 20 days.



Yes, shipping costs are automatically calculated at checkout, once you have indicated your shipping address.



We do not accept card returns. If you have any questions, contact us at support@lead2team.com and we will advise you on your purchase.



Once you have proceeded with the payment, you will receive the invoice of your purchase to your email address.



To change the details of your purchase invoice, please send us an e-mail to billing@lead2team.com indicating the order number and the data to be modified.



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